Welcome to this month’s MPM Provider Quality Newsletter, featuring timely updates, preventive care strategies, and practical resources to help improve quality performance, patient outcomes, and provider success.

In This Issue

• Language Access & Quality of Care – Best practices for improving patient communication through qualified medical interpreters, documenting language preferences, using plain language, and confirming understanding with teach-back techniques.
• Diabetes Care & HEDIS Quality Measures – Guidance for improving diabetes management through blood pressure control, glycemic status assessment, kidney health evaluations, patient education, and accurate clinical documentation.
• Colorectal Cancer Screening – Explore the FIT First screening strategy, including patient eligibility, screening options, recommended intervals, and approaches to increasing preventive screening participation.
• Quality Performance Benchmarks – Review updated 2026 MCAS and Medicare STAR Ratings benchmarks, compare changes from 2025, and identify opportunities to strengthen quality measure performance.
• Provider Resources & Updates – October resources include cervical cancer and diabetic eye exam outreach campaigns, immunization requirements, timely access training, CAHPS patient experience guidance, Medicare telehealth billing updates, and updated HEDIS tip sheets.

Explore the full October newsletter for additional guidance, resources, and tools to support your practice.