Californians have made extraordinary sacrifices to help slow the spread of COVID-19. Help is on the way as the state begins its rollout of safe and effective COVID-19 vaccine. Now the work begins to Vaccinate All 58. Together, we can end the pandemic – in all of California’s 58 counties.
Members who are deaf or hard of hearing can access TDD/TYY Services directly by calling California Relay Service (CRS) by dialing 711.
Utilization Management teammates are available during normal business hours (9AM-5:00PM PST Monday through Friday) to accept collect calls on any questions regarding the UM process.
Please call (818) 702-0100 collect and request to speak to the UM department.
TTY/VCO/HCO to voice
Voice to TTY/VCO/HCO
From or to Speech to Speech
English & Spanish: 1-800-854-7784
Promise Blue Shield800-605-2556
Anthem Blue Cross800-224-0336
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Your Information. Your Rights. Our Responsibilities. This notice describes how medical information about you may be used and disclosed and how you can get access to this information.
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