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Enrollment & Eligibility Verification

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Enrollment & Eligibility
Verification
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The MedPOINT Management Eligibility department tracks and maintains current and historical eligibility information for all health plan members. MedPOINT Management staff perform a full reconciliation monthly on all membership. This is accomplished through a combination of automated and manual processes. In both instances, the reconciliation is based on files received from the health plan prior to the monthly capitation cycle. The following is a summary of the services provided by MedPOINT's Eligibility department:
Access to eligibility verification via phone calls, Internet and Fax inquiries
Monthly Eligibility Audits based on HMO and Product Line
Monthly Eligibility Reports provided to all physicians
Detailed Activity Reports provided upon request
Back-up reports provided with all capitation checks
On-going coordination with the Contracting Department to update the provider database
Regular facility and medical record assessments conducted to fulfill certification requirements
Educational materials and information disseminated to participating providers
Send mail to info@medpointmanagement.com with questions or comments about this web site.

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